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Citi Makes Card Swapping Easier Than Ever (and Between Programs!)
Published on November 8, 2025, 1:55 AM

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Heads up, Citi cardholders! It just got a whole lot easier to switch between your Citi credit cards. Instead of having to pick up the phone and navigate a potentially long wait time, you can now initiate a product change simply by using the online chat feature. This is awesome news because it saves you time and hassle!

But the even bigger news is that Citi is now allowing you to switch between their American Airlines AAdvantage cards and their ThankYou Points cards. Previously, this wasn't an option. Since Citi is now the only bank issuing American Airlines cards, it seems they've opened up the possibilities. So, if you've been eyeing a different Citi card but were dreading the application process, see if you can switch your existing card first! This can be an easy way to grab a new signup bonus down the road by opening the card you switched from.

Why This Matters for Your Strategy

News in the points-and-miles world moves fast, and promotional changes often have a short window. If this announcement affects a card or program you hold, log into your awardtrail dashboard to check your current benefit usage, bonus progress, and whether a transfer or redemption makes sense right now — before terms change.

As a general rule: transfer points only when you have a specific redemption in mind — transfers are almost always one-way and non-reversible. If you're unsure of the value, check our redemption guides before acting.

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