Last Updated: August 23, 2025
1. Introduction
Welcome to awardtrail. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect personal information such as:
- Name, email address when you register.
- Usage data, IP addresses, and information collected through cookies (e.g., Google Analytics).
- Information you provide when tracking bonuses, adding cards to your wallet, managing people, or submitting feedback.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services.
- Improve, personalize, and expand our services.
- Understand and analyze how you use our services (e.g., through Google Analytics).
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes (if opted-in).
- Process your transactions (if applicable).
- Find and prevent fraud.
4. Sharing Your Information
We do not sell your personal information. We may share information with third-party vendors and service providers that perform services for us or on our behalf (such as hosting, analytics, email delivery), and require access to such information to do that work. We may also disclose your information if required by law.
5. Cookies and Web Beacons
We may use cookies and similar tracking technologies (like Google Analytics) to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
6. Data Storage and Security
Your data (e.g., user profiles, tracked bonuses, wallet items) is stored using Firebase services (Authentication, Firestore Database, Storage). We use administrative, technical, and physical security measures provided by Google Cloud and Firebase to help protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
To exercise these rights, please contact us.
8. Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: support@awardtrail.com.