Hold on to your hats, award travelers! It seems like Citi is on a bit of a rollercoaster ride with its Strata Elite cards. After a freeze fiasco, they've now outright CLOSED the accounts of quite a few cardholders, and the worst part? All their hard-earned points have vanished into thin air! Reports are flooding Reddit with users reporting their cards were shut down without any heads-up, leaving them completely in the dark. The reason behind this sudden purge remains a mystery, and affected cardholders are anxiously waiting for an official explanation from Citi, expected to arrive in the mail within a week. This is important because if you hold a Strata Elite card, you could be next. Keep a close eye on your account!