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Did you have an old Marriott Bonvoy Amex card way back when? You might be in for a pleasant surprise! Reports are surfacing that American Express is sending out checks to compensate cardholders for Marriott Bonvoy points that were never properly deposited due to a "technical error." We're talking about a card from years ago, so this is a long time coming!
The letters state that Marriott Bonvoy points you earned were not properly deposited to your Marriott Bonvoy account. Amex is sending checks as reimbursement for the value of those missing points. This is a big deal because those points could be worth hundreds of dollars, depending on how many were missing. Even if you thought you got all your points, it's worth keeping an eye on your mailbox in the coming weeks. Consider it a late holiday gift from Amex, finally resolving a very old issue!
Why This Matters for Your Strategy
News in the points-and-miles world moves fast, and promotional changes often have a short window. If this announcement affects a card or program you hold, log into your awardtrail dashboard to check your current benefit usage, bonus progress, and whether a transfer or redemption makes sense right now — before terms change.
As a general rule: transfer points only when you have a specific redemption in mind — transfers are almost always one-way and non-reversible. If you're unsure of the value, check our redemption guides before acting.
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October 8, 2026, 9:16 PM


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